Shipping policy

Shipping Policy

Thank you for shopping with Volard. We’re committed to delivering your order quickly, safely, and reliably.

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Order Processing

Please allow 1–3 business days for order processing before shipment. You’ll receive a confirmation email once your order is placed, followed by tracking information once it ships.

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Shipping Rates & Delivery Times

We offer the following shipping options:

-Standard Shipping (Domestic): 3–7 business days (varies by location)

Shipping costs are calculated at checkout based on your location and order weight. Free standard shipping is available on all domestic orders over $100.

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Tracking Your Order

Once your order ships, you’ll receive an email with a tracking number. Please allow 24–48 hours for the tracking link to update.

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Shipping Delays

Shipping times are estimates and may be affected by factors beyond our control (e.g., weather, carrier delays, customs). We appreciate your patience.

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Wrong Address / Delivery Issues

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If your package is marked as delivered but you haven’t received it, please contact the carrier first, then reach out to us.

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Questions?

For any shipping-related questions, feel free to contact us at contact@volard.co